This Privacy Policy may change from time to time and therefore you should review it regularly. This Privacy Policy applies to the Impact Hub Geneva website and mailings newsletter and describes how we handle personal information and the choices available to you regarding the collection, use, access, and how to update and correct your personal information. This policy was last updated on April 20, 2023.

Impact Hub Geneva is committed to protecting your privacy and providing you with a positive experience on its website and in using its services.

Information Collection and Use

For a better experience while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to your name and email address. The information that we collect will be used to contact or identify you.
We collect information about you when you:

• Sign up for a membership;
• Book our space;
• Apply for a program;
• Attend an event or workshop;
• Use our space;
• Sign up for our newsletter;
• Sign up or use any other service provided by us;
• Visit our website;
• Communicate with us.

We also collect personal information such as usage statistics, by using cookies, server logs, and similar technologies from trusted third-party sources and engage third parties to collect personal information to assist us.
We and the third parties may combine the information we collect from you over time and across our website with information obtained from other sources. This helps us improve its overall accuracy and completeness and helps us better tailor our interactions with you.

How We Use Your Personal Information

We may use your personal information for the purposes of operating our business, delivering, improving, and customizing our website, sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law. Some of the ways we may use personal information include:

• Operating, improving, promoting, and protecting Impact Hub Geneva, our service and platform;
• Providing customer service;
• Analyzing, supporting, and improving our membership service and your online experience;
• Personalizing website, newsletters and other communications.
  Communicate with you by sending you a personalized, regular newsletter and other important updates;
• Compiling statistics on web page visits.

Sharing Your Personal Information

We do not share information about you in any way other than as described in this Privacy Policy. We may share your personal information with third parties for the purposes of operating our business, delivering, improving, and customizing our offering(s), sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law or otherwise with your consent. We may disclose information about you:

• to members, partners, on our website or on social media services, subject to the choices you may make via your application and service agreements;
• to our third-party service providers who help us to operate or improve our service and platforms;
• to authorities to comply with legal obligations and to protect and defend our rights and property; and
• to an affiliate or successor entity as part of a corporate transaction.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

Third party websites

From time to time we may include links on our site that will enable you to access the websites of third parties directly from our site. Each third party operates its own policy regarding the processing of personal information and the use of cookies on its website and you are advised to read the privacy policy and cookies policy on the relevant website. We do not accept any liability or responsibility for that third party’s use of your data or their use of cookies.

Membership

We collect additional data on your person and business when you sign up for a membership at Impact Hub Geneva. We use this data to offer personalised services to our members and measure our impact.

Newsletter

Impact Hub Geneva sends out a regular newsletter, which provides you with exclusive background information and the most important updates regarding our events, programs, business opportunities, job opportunities and member only offers. Each newsletter contains a link that you can use to unsubscribe.
We use Mailchimp to distribute our newsletter. We collect your name and email address. Mailchimp collects information they collect automatically: When they interact with an email campaign that they receive from a Member or browse or purchase from a Member’s connected store, they may collect information about your device and interaction with an email. Mailchimp uses cookies and other tracking technologies to collect some of this information. Their use of cookies and other tracking technologies is discussed more in their privacy policy.

Opting Out

If you would prefer not to receive newsletters or other mailings from us, you may unsubscribe from these mailings by following the unsubscribe instructions in any such message or contact us. Your email address will be removed from our marketing list. Please allow us a reasonable period to satisfy your request, as some promotions may already be in process.

Access

If your personal information you have submitted through any of the websites is no longer accurate, current, or complete, and you wish to update it, please contact us via geneva@impacthub.ch.

Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet is 100% secure and reliable, and we cannot guarantee its absolute security. You use the Services and provide us with information on your initiative and risk.

Contact Us

If you want to exercise your rights, have any questions or suggestions about our Privacy Policy, wish to contact us or know further details on how we use personal data please do not hesitate to contact us electronically a geneva@impacthub.ch